Student Services Direct

Health & Safety

Emergency Information

The emergency number in Australia is 000.

This is a free call from any private phone, phone box or even a disconnected mobile phone.
When dialling 000, an operator will ask you which service you require – ambulance, police or fire. You will then be connected to the relevant emergency service.
National Poisons Information Service 13 11 26

NSW emergency numbers

Police, Fire and Ambulance - Phone 000 for emergency assistance.
Lifeline - Phone 13 11 14 for crisis support when feeling suicidal or if you need to talk to someone immediately.
Kids Help Line - Phone 1800 55 1800.
SANE Helpline - Phone 1800 18 SANE for help during business hours.
Salvo Care Line - Phone (02) 9331 6000.
Crisis Assessment and Treatment Team - Phone 1800 629 354.

ACT emergency numbers

Police, Fire and Ambulance - Phone 000 for emergency assistance.
Lifeline - Phone 13 11 14 for crisis support when feeling suicidal or if you need to talk to someone immediately.
Kids Help Line - Phone 1800 55 1800.
SANE Helpline - Phone 1800 18 SANE for help during business hours.
Suicide Prevention and Crisis Intervention - Phone 1300 363 622.
Salvo Care Line - Phone (02) 9331 6000.

Victorian emergency numbers

Police, Fire and Ambulance - Phone 000 for emergency assistance.
Lifeline - Phone 13 11 14 for crisis support when feeling suicidal or if you need to talk to someone immediately.
Kids Help Line - Phone 1800 55 1800.
SANE Helpline - Phone 1800 18 SANE for help during business hours.
Suicide Helpline - Phone 1300 651 251 for confidential telephone counselling, support and referral available 24 hours a day, seven days a week, throughout Victoria for the cost of a local call.

SA emergency numbers

Police, Fire and Ambulance - Phone 000 for emergency assistance.
Lifeline - Phone 13 11 14 for crisis support when feeling suicidal or if you need to talk to someone immediately.
Kids Help Line - Phone 1800 55 1800.
SANE Helpline - Phone 1800 18 SANE for help during business hours.
Mental Health Assessment and Crisis Intervention Service - Phone 13 14 65.

QLD emergency numbers

Police, Fire and Ambulance - Phone 000 for emergency assistance.
Lifeline - Phone 13 11 14 for crisis support when feeling suicidal or if you need to talk to someone immediately.
Kids Help Line - Phone 1800 55 1800.
SANE Helpline - Phone 1800 18 SANE for help during business hours.
Crisis Counselling Service - Phone 1300 363 622.

WA emergency numbers

Police, Fire and Ambulance - Phone 000 for emergency assistance.
Lifeline - Phone 13 11 14 for crisis support when feeling suicidal or if you need to talk to someone immediately.
Kids Help Line - Phone 1800 55 1800.
SANE Helpline - Phone 1800 18 SANE for help during business hours.
Samaritans Suicide Emergency Service (Country) - Phone 1800 198 313.
Samaritans Suicide Emergency Service (Metro) - Phone (08) 9381 5555.

NT emergency numbers

Police, Fire and Ambulance - Phone 000 for emergency assistance.
Lifeline - Phone 13 11 14 for crisis support when feeling suicidal or if you need to talk to someone immediately.
Kids Help Line - Phone 1800 55 1800.
SANE Helpline - Phone 1800 18 SANE for help during business hours.
Crisis Line Northern Territory - Phone 1800 019 116.

Tasmanian emergency numbers

Police, Fire and Ambulance - Phone 000 for emergency assistance.
Lifeline - Phone 13 11 14 for crisis support when feeling suicidal or if you need to talk to someone immediately.
Kids Help Line - Phone 1800 55 1800.
SANE Helpline - Phone 1800 18 SANE for help during business hours.
Samaritans Lifelink (Country) - Phone 1300 364 566. Samaritans Lifelink (Metro) - Phone (03) 6331 3355.

Beach & Surf Safety

Due to an increase in accidents involving tourists and overseas visitors, great care must be taken when visiting our beaches:

Remember the F-L-A-G-S and stay safe!

  • Find the flags and swim between them - the red and yellow flags mark the safest place to swim at the beach.
  • Look at the safety signs - they help you identify potential dangers and daily conditions at the beach.
  • Ask a surf lifesaver for some good advice - surf conditions can change quickly so talk to a surf lifesaver or lifeguard before entering the water.
  • Get a friend to swim with you - so you can look out for each other's safety and get help if needed. Children should always be supervised by an adult.
  • Stick your hand up for help - if you get into trouble in the water, stay calm, raise your arm to signal for help. Float with a current or rip - don't try and swim against it.

And remember:

  • Never swim at unpatrolled beaches
  • Never ever swim at night
  • Never swim under the influence of alcohol
  • Never run and dive into the water
  • Never swim directly after a meal

Driving Safety

Federally, Australia comprises six states and two internal territories. Most of Australia's road rules are the same in all States and Territories.

This information will assist you to move about more safely on our roads as either a driver, passenger or pedestrian.

  • Drivers must always keep to the left hand side of the road
  • Pedestrians should always look right first before crossing a road
  • Seat belts and child restraints must be worn by all vehicle occupants
  • Always carry a copy of your driver’s licence in English
  • Drive no faster than the speed limit signs allow
  • Alcohol and driving don’t mix. For experienced drivers the blood alcohol limit is 0.05. Provisional drivers and young drivers may not have any alcohol before driving
  • Do not use a mobile phone whilst driving unless using a hands free device
  • Fatigue causes many crashes in Australia. When driving long distances , stop, and rest every 2 hours

Driver's License

Australian state and territory driver licensing authorities recognise certain overseas country's driver licences.

Students, visitors and those who are working in Australia on current temporary visas are permitted to drive with an overseas licence as stated below only while that licence is current.

If you hold a current overseas Driver's Licence of a particular class you may drive a vehicle of an equivalent class in Australia if:

  • you also hold a current international driving permit
  • your foreign licence is written in English or is accompanied by an English translation of the details on the licence
  • you are not disqualified from driving in Australia or elsewhere.
  • You are required to carry your licence (and English translation if applicable) at all times when driving. You must produce the licence and your temporary visa to Police on request.

Smoking Policies

Individuals have a responsibility not to smoke in enclosed public places. Proprietors have been provided with signs to show where smoking is banned.

If people continue to smoke in smoke-free areas after being asked to stop by the proprietor, they will be asked to leave the premises.

What places are smoke free?

Enclosed public places that are smoke-free include:

  • shopping centres, malls and plazas
  • restaurants, cafes, cafeterias, dining areas and other eating places
  • gaming tables at casino's
  • schools, colleges and universities
  • professional, trade, commercial and other business premises
  • community centres or halls and places of public worship
  • theatres, cinemas, libraries and galleries
  • trains, buses, trams, taxis and hire cars, ferries and other vessels
  • common areas of hostels, hotels and motels
  • fitness centres
  • bowling alleys and other sporting and recreational facilities
  • child care facilities
  • hospitals and community health centres
  • toilet areas
  • foyers
  • lobbies
  • thoroughfares (not including entrances to an exempt area)
  • dance floors
  • auditoriums

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