Student Services Direct

Privacy Statement

(Effective Date: April 2007)

A.  Security of Information

Student Services Direct /, referred to below as SSD, is a web based information provider and a close channel online retailer of consumer goods.

Your personal information is treated with the greatest of care. Sensitive payment information such as credit card details are NEVER stored on the Internet with our system. Our internal network and databases are protected from unauthorised access using firewall and other technologies. To further improve security of personal information, some electronic forms that collect this information have been secured under the HTTPS protocol (Hypertext Transport Protocol Secure), a standard Web communications protocol that encrypts and decrypts a message for online transmission.

Once you type your information, it is sent instantly, encrypted, directly to our order processing system. We employ the latest 1024-bit encryption technology in all areas of the site which require you to provide payment information. This is done to protect you from unauthorised use of the information you are sending to our server. This website is registered with site identification authorities to enable your browser to confirm our security identity before any transmission is sent. With this technology, the identity of this site is automatically confirmed behind the scenes prior to the transmission of any sensitive information requested to complete an online order and ensures that your data reaches your intended target or your browser notifies you that the potential receiving site looks suspicious and should be avoided.

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. The SSD website encrypts sensitive information wherever SSD requests it. SSD employs a third party (HackerSafe) to monitor the security of our web servers to alert us to any weaknesses before hackers find them.

B.  SSD's Commitment to Online Security

The Data We Collect – E-mails and Electronic Forms:

We will record your e-mail address only if you send us a message and/or log in online for our products and services. Your personal information will only be used for the purposes for which you have provided it. Your e-mail address will not be added to a mailing list, unless you have provided it to us in order to subscribe to one of our subscription services such as SSD’s newsletter.

Where you choose to send us a completed electronic form that includes your personal details, we do collect personally identifiable information, such as name, address and email address.

The information collected by email or electronic forms will only be used for the purpose for which you provided it, and we will not disclose it without your consent, except where authorised or required by law.

SSD collects personal information online, including names, postal and e-mail addresses, phone numbers and where applicable billing information.
When you look at this web site, our server makes a record of your visit and logs the following information:

  • the user's server address;
  • the user's top level domain name (for example .com, .gov, .au, .uk etc);
  • the date and time of visit to the site;
  • the pages accessed and documents viewed;
  • the previous site visited; and
  • the type of browser used.

The data listed above is collected for the following purposes:

  • web site and system administration, including monitoring to prevent security breaches;
  • enhancement of the web site to the user's needs; and

research and development.


C.  How SSD Uses Personal Information Collected Online (Shop Online, Classifieds, Room Mate Search and Online Mates)

We will use your personal information only for the purposes of processing your order and to communicate effectively with you. This communication includes but is not limited to; emailing you tax invoices, dispatch and tracking information, returns and exchange authorisations, confirmation of membership etc.

For SSD Shop Online it is the condition of sale we reserve the right to email you special offer promotions that we believe will be of interest to you. You may, once you have placed your order, advise us that you are not interested in these offers and we will consequently not send these to you. To do this, please send this request to In any event, you may, at any time, unsubscribe from any special offer promotions we send you, and your unsubscribe request will be actioned immediately. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.


D.  How Your Information May Be Shared

We never sell or rent your personal information. SSD may release personal information under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
  • Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

To appropriate persons, where your communication suggests possible harm to others


E.  Email Newsletter Subscription

All our newsletters contain a link to unsubscribe. You will not receive newsletters from us again if you choose to unsubscribe. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from us.


F.  Publishing Personal Information

SSD values the information you disclose in this website. We recognise that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use the Web Site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at:

We will only publish personal information on this site if it has been collected for this purpose with your knowledge or if you have consented to the disclosure. When giving such consent you should be aware that information published on this site is accessible to millions of users from all over the world, that it will be indexed by search engines and that it may be copied and used by any web user. This means that, once the information is published on this site, we will have no control over its subsequent use and disclosure.


G.  Computer Tracking and Cookies

A cookie is a small amount of information stored on your computer by our web site server. It is information that your web browser sends back to our web site server whenever you visit it again. We use cookies to 'remember' your browser between page visits. In this situation, the cookie identifies your browser, not you personally. No personal information is stored within the Department's cookies.
Any comments or queries should be sent to:
This page was last updated on (date)

Student Services Direct Australia.

H.  Copyright NOTICE 

Student Services Direct 2007 This work is copyright. You may download, store in cache, display, print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use or for a non-commercial use within your organisation. 
Apart from any use as permitted above or under the Copyright Act 1968 all other rights are reserved. Requests for further authorisation should be directed to Student Services Direct –
Any comments or queries should be sent to:
This page was last updated on (date)

Student Services Direct Australia.


I.  Disclaimer 

The material on this internet site is made available for the purpose of providing access to information, products and services deemed relevant to the customers of Student Services Direct. The advice posted should not be viewed as professional advice.

Before relying on the material, users should obtain appropriate professional advice relevant to their particular circumstances to evaluate its accuracy, currency, completeness and relevance for their purposes.

Some material on this internet site may include or summarise views, standards or recommendations of third parties. The inclusion of such material is not an endorsement by Student Services Direct of that material and not an indication of the Student Services Direct’s commitment to any particular course of action.

Links provided to other internet sites are provided for the user's convenience and do not constitute endorsement of the information at those sites. Student Services Direct accepts no responsibility for material contained in any site that is linked to this internet site.

Any comments or queries should be sent to:
This page was last updated on (date)

Student Services Direct Australia

J.  Linking Policy Statement 

Outbound links to other Websites:

Any link used on this web page is provided for the use and convenience of the visitor. The appearance of a link on this or any other SSD web page does not necessarily constitute an endorsement, recommendation or certification by SSD, nor should the presence of a link in any way be construed as a suggestion that the site has any relationship with SSD.
It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external sites.

Inbound Links from other Websites:

SSD generally does not object to links to SSD web sites from third party sites. However, there are certain conditions that must be followed:
You may not use any of SSD's names, logos, designs, slogans, product trademarks or service marks in or with your links, except that you may link to an SSD site using the plain text name of that site or the plain text name of SSD.

Do not present the link to SSD's site in any way that suggests SSD has any relationship or affiliation with your site or endorses sponsors or recommends the information, products or services on your site. Do not use any of SSD's names, logos, designs, slogans, product trademarks or service marks in any advertising, publicity, promotion, or in any other commercial manner without the prior express written permission for a particular use from SSD.

We ask that you link only to the homepage of this site. Please do not incorporate any content from this site into your site (e.g., by in-lining or framing).
Do not use any of SSD's names, logos, designs, slogans, product trademark or service parks, or any other words or codes identifying SSD's web sites in any "metatag" or other information used by search engines or other information location tools to identify and select sites, without SSD's express written permission for a particular use
SSD reserves the right to prevent linking by giving notice.

K.  Changes to this Privacy Notice, Conditions of Use and Notices

This privacy notice and our terms of use may change over time and the use of information which we gather now is subject to these notices and terms as modified. If you visit our website, your visit and any dispute over privacy is subject to this notice and our legal notices, including the application of the laws of the State of New South Wales, Australia.

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